Customer Success Lead
From supporting operations to leading complex projects to driving customer success for a major SaaS-based organization, Kristina brings more than a decade of experience and UX know-how to her role. An exceptional leader specializing in software implementation, adoption, and retention, she leveraged her project management skills to streamline workflows and drive functional improvements. She's led complex development projects valued at $500,000 - $4 Million. At Impacto, Kristina collaborates cross-functionally to ensure we meet the needs of our clients while ensuring our practices and technology continue to innovate.
Kristina is a Colorado native and community leader who flourishes in the city and loves a good mountain adventure.